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Stakeholders' Area

Stakeholder Engagement Results

In daily operations, Radbon engages with various stakeholders through different channels to understand their concerns and considerations. Radbon stakeholders include: employees, investors, customers, suppliers, government agencies, and the media.

Stakeholder

Significance to Ruixin

Key Concerns

Communication Channels / Frequency

Employees

The company's core assets and source of productivity

Good employee relations enhance efficiency, innovation capability, and corporate image

A stable talent structure is the foundation of the company's competitiveness

  • Occupational safety and health
  • Compensation, benefits, and employee care
  • Labor rights and equal opportunity
  • Training and career development
  • Work environment and employee engagement
  • Announcements / irregular

  • Radbon multiple communication channels

Investors

Provide funding and influence corporate governance direction

Key overseers of the company's sustainability strategy

  • Corporate governance and operational performance

  • Financial transparency and honest operations

  • Long-term sustainability strategy

  • Regulatory compliance and robustness of internal controls

  • Corporate website / irregular

  • Board of directors / quarterly

  • Shareholders' meeting / at least once a year

  • Investor briefings / irregular

  • Annual report / yearly

  • Market Observation Post System / irregular

Customers

Demand for products or services is the main source of the company's revenue

Customer satisfaction directly affects the company's sustainable operations

  • Service satisfaction

  • Supply stability and reliable delivery times

  • Sales visits / irregular

  • Partnership meetings / irregular

  • Email / ongoing

  • Dedicated services / irregular

Suppliers

Indispensable partners in production and operational processes

Supply chain stability and quality affect the delivery of the company's products and services

Sustainable cooperation can jointly reduce risks and enhance competitiveness

  • Fair procurement and cooperation transparency

  • Compliance requirements and audit systems

  • Supply chain resilience, delivery times, and quality requirements

  • Vendor negotiations / irregular

  • Purchase contracts and audits / irregular

Government Agencies

Regulators, influencing the company's operational standards and responsibilities

Compliance is a fundamental condition for corporate sustainable operation

  • Financial and tax regulations and corporate governance requirements

  • Alignment with social responsibility policies

  • Official correspondence / irregular

  • Environmental and safety filings (e.g., emissions, waste) / annually

  • Government inspections and reviews / irregular

  • Seminars / irregular

Media

The media serve as Radbon primary external communication bridge and are constructive partners that encourage our continuous improvement.

  • Innovation and R&D

  • Low-carbon strategy and operations

  • Occupational safety and health

  • Corporate website/irregular 

  • Newspapers and magazines (irregular)

  • Radbon multiple communication channels

Feedback Channel